Ivie & Associates

  • Marketing Systems & Training Project Manager

    Job Post Information* : Posted Date 1 week ago(8/7/2018 11:02 AM)
    ID
    2018-2545
    # of Openings
    1
    Department Category
    Client Services
  • Overview

    Company Overview

    Ivie & Associates is a full-service marketing solutions company that works with many of the world’s top customer service organizations. In short, we know marketing and advertising, and we’re comfortable remaining behind the scenes, working hand-in-hand with our Clients with a can-do attitude to help them achieve their marketing goals. Acting as an extension of the Client, we define our successes by their success, and we measure our accomplishments by their satisfaction. When you work with Ivie & Associates, you work with some of the biggest retailers in the U.S. and the world.

     

    Job Overview

    The primary role of the Marketing Systems & Training Project Manager is to successfully manage Client relationship and their projects from inception through delivery on behalf of Client and Ivie.

     

    Ivie & Associates expects that the Marketing Systems & Training Project Manager will act at all times to assure the highest level of ethics, professionalism and personal performance possible.  He or she will work enthusiastically to meet or exceed all performance goals set by Ivie & Associates, and will contribute his or her utmost to assist Ivie & Associates in achieving its stated goals. Ivie & Associates, Inc. expects that all employees, including the Marketing Systems & Training Project Manager, to fully support Ivie’s position/relationship with its Clients.

    Responsibilities

    The Marketing Systems & Training Project Manager is expected to:

    • Develop and maintain positive and productive relationship with key Client contacts
    • Possess in-depth understanding of Client’s business objectives
    • Initiative to understand and identify opportunities for continued growth
    • Demonstrate flexibility with systems and change management
    • Develop and manage project timelines and task lists
    • Actively participate in high-level meetings with Client’s leadership team
    • Identify process challenges and work with Ivie leadership to solve
    • Coordinate and manage multiple projects simultaneously, both daily and along long-term timelines
    • Be proactive in anticipating Client need and able to anticipate results and consequences of actions
    • Display positivity in all engagements with others (at all levels), to demonstrate Ivie culture and ideals and exhibit the behaviors of servant-leadership
    • Evaluate and monitor the quality and performance of all projects under scope of responsibility
    • Attend regular planning meetings and provide detailed written confirmation/report
    • Adhere to established processes and procedures to insure timely and accurate delivery of Client’s services
    • Keep Ivie Management informed regularly of Client’s status
    • Communicate regularly with all Ivie Service Departments to insure delivery of timely, high-quality services to the Client
    • Assist in developing presentations for prospective Clients
    • Ability to form strong relationships with key Client contacts and Ivie internal team
    • Ability to understand and manage the execution of tasks to achieve Client’s marketing goals
    • Ability to think strategically and tactically to meet Client’s needs, to improve current services or to deliver new services
    • Ability to analyze and judge prospective projects, jobs and services for presentation to the Client
    • Show good communication skills, verbally, non-verbally, and in writing

    Qualifications

    Education and Experience

    • 4-year college education or equivalent
    • Ability to speak read and write in the English language
    • 1 year of Systems Administration/Technical Support experience required
    • Help Desk background preferred, as well as demonstrated interpersonal skills for supporting Clients in person, by phone, and through email correspondence
    • Knowledge of documenting and testing system processes
    • Experience with media printing or production
    • Agency and/or related retail advertising experience helpful
    • Experience with Microsoft Word, Excel, Outlook, and PowerPoint
    • Ability to learn proprietary software programs and systems utilized by Ivie or the Client

     

    Travel

    • Travel as required by Ivie Leadership

    LIND601

    #LI-RM1

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed