Ivie & Associates is a full-service marketing solutions company that works with many of the world’s top customer service organizations. In short, we know marketing and advertising, and we’re comfortable remaining behind the scenes, working hand-in-hand with our clients with a can-do attitude to help them achieve their marketing goals. Acting as an extension of the client, we define our successes by their success, and we measure our accomplishments by their satisfaction. When you work with Ivie & Associates, you work with some of the biggest retailers in the U.S. and the world.
The primary role of the Operations Project Manager (OPS PM) is to support and collaboratively provide efficiency recommendations to manage the marketing processes within the Client structure/framework. He/she should have the ability to assist all departments in understanding the details, thus ensuring the highest level of service is provided with exceptional quality results. The OPS PM should be able to communicate current process, and recommended process improvements, to any level of team member up to and including Executives (either Client or Ivie). The OPS PM is also expected to possess an awareness of best in class marketing processes and procedures, most notably in the retail industry, and the ability to communicate clearly and concisely at all times. He/she is expected to develop a comprehensive understanding of the Client’s needs, company goals and internal processes & procedures.
Ivie & Associates expects that the Operations Project Manager will act at all times to assure the highest level of ethics, professionalism and personal performance possible. He or she will work enthusiastically to meet or exceed all performance goals set by Ivie & Associates, and will contribute his or her utmost to assist Ivie & Associates in achieving its stated goals. Ivie & Associates, Inc. expects that all employees, including the Operations Project Manager, to fully support Ivie’s position/relationship with its Clients.
The Operations Project Manager is expected to:
Education and Experience
System Skills Required