Ivie & Associates is a full-service marketing solutions company that works with many of the world’s top customer service organizations. In short, we know marketing and advertising, and we’re comfortable remaining behind the scenes, working hand-in-hand with our clients with a can-do attitude to help them achieve their marketing goals. Acting as an extension of the client, we define our successes by their success, and we measure our accomplishments by their satisfaction. When you work with Ivie & Associates, you work with some of the biggest retailers in the U.S. and the world.
The Category Supervisor will oversee the print management execution for his/her assigned print category and accounts. The Supervisor is expected to embody the role of “execution leader” and will be the “go-to” person for other members of the category to assist with questions regarding print purchasing and print management procedures.
While the Category Specialists will not directly report to the Supervisor on an administrative level, the Supervisor will have the authority to assign work and dictate existing processes as required by manager. The Supervisor maintains a comprehensive view of current projects and project status for assigned accounts and will assist the manager in monitoring the day-to-day tasks and workflow for those accounts within the category.
The Supervisor will use his/her senior experience in print purchasing, print project management, and Ivie processes to further the print production goals of Ivie and its Clients. The Supervisor is also expected to be particularly skillful in procuring print within his/her assigned print category and be familiar with all of the production processes, substrates, and industry practices for that category. In addition, the Supervisor is expected to possess an aptitude for conducting quality control checks at production facilities to ensure the highest level of print quality and accuracy of delivery for standard and special projects as defined by manager.
The Supervisor is expected to engage in print purchasing and print project management initiatives as defined by manager. When acting as a Specialist, he/she will ensure that all incoming requests for quote meet the minimum requirements for estimating and that all specifications represent the best value proposition for the project. Once a project has been awarded, he/she will be responsible for managing the project from production through billing. The Supervisor will ensure that all available Ivie and vendor resources are aligned to produce each of his/her projects in a streamlined, cost-effective manner with the highest degree of quality.
Ivie expects that the Supervisor will act at all times to maintain the highest level of ethics, professionalism and personal performance possible. He/she is responsible for understanding and following the goals and philosophies of Corporate Services and Ivie in general. The Supervisor must be receptive to growth and change and take a curious and objective approach to new processes & technologies. As part of the Category’s ground-level leadership team, he/she will monitor workflow for assigned accounts, report regularly on upcoming travel requirements, and advise the Category Manager on day-to-day work allocation when necessary.
The Supervisor will work to ensure that Ivie’s position in the print purchasing market is one that benefits both Ivie and its Clients. Similarly, he/she must be aware of the profitability of Ivie and ensure that projects run smoothly to maximize profit while lowering Client expenses. When required, the Supervisor must meet directly with Ivie’s Clients and exhibit a sense of professionalism and urgency and exude confidence in being a representative for his/her category.
Education and Experience
System Skills Required