Ivie & Associates

Project Coordinator (Digital)

1 month ago(11/8/2017 3:23 PM)
# of Openings
Department Category


Company Overview
Ivie & Associates is a full-service marketing solutions company that works with many of the world’s top customer service organizations.  In short, we know marketing and advertising, and we’re comfortable remaining behind the scenes, working hand-in-hand with our clients with a can-do attitude to help them achieve their marketing goals.  Acting as an extension of the client, we define our successes by their success, and we measure our accomplishments by their satisfaction. When you work with Ivie & Associates, you work with some of the biggest retailers in the U.S. and the world.

Job Overview

The Project Coordinator (Digital) is responsible for providing structure & tracking for all SDLC activities including project planning, client communication, support, billing and vendor management.


This individual must have an in-depth understanding of SDLC while also possessing knowledge of the MarTech/AdTech (Marketing Technology/Advertising Technology) space.


Ivie & Associates expects that the Project Coordinator (Digital) will act all times to assure the highest level of ethics, professionalism and personal performance possible. He or she will work enthusiastically to meet or exceed all performance goals set by Ivie & Associates, and will contribute his or her utmost to assist Ivie & Associates in achieving its stated goals. Ivie & Associates, Inc. expects all employees, including the Project Coordinator (Digital), to fully support Ivie’s position/relationship with its Clients.


The Project Coordinator (Digital) is expected to:

  • Assess & process new Enterprise project requests
  • Think strategically and tactically to meet Client’s needs, to improve current services or to deliver new services
  • Assist in developing presentations for prospective Clients
  • Attend/lead capabilities presentations
  • Schedule & document discovery sessions
  • Coordinate discovery & scope review (internal and external)
  • Coordinate project estimation
  • Manage project-related data in project tracking tools including project timelines and task lists
  • Maintain all project-related files & documentation
  • Manage/Schedule Purchase Orders & execute project billing
  • Manage licensing/contract execution
  • Manage development schedule and weekly status meetings with the solutions engineering teams
  • Schedule & lead weekly status meetings with clients
  • Provide Quality Assurance testing as required
  • Maintain necessary project trackers & schedules
  • Manage deployment & phased update rollouts
  • Manage backlog and client feedback tracking
  • Train users & teams as needed for new applications or features
  • Manage ongoing development & support
  • Update estimates & jobs to incorporate changes in scope throughout the lifecycle of a project
  • Maintain client relationships, set project expectations & document client, internal and vendor communication
  • Coordinate and manage multiple projects simultaneously
  • Evaluate and monitor the quality and performance of all projects under the scope of responsibility
  • Adhere to established processes and procedures to insure timely and accurate delivery of products/service
  • Understand and manage the execution of development tasks to achieve a client’s goals
  • Keep Ivie Management informed regularly of clients’ status
  • Demonstrate strong communication skills; verbally, non-verbally, and in writing


Education & Experience

  • Bachelor's degree in business administration, information systems, or related field; or equivalent combination of education and experience
  • At least 2 years prior analyst experience preferred
  • Experience in managing small to medium sized projects
  • Demonstrated skills in helping competing groups come to consensus
  • Expertise in modeling of business processes - both current and future
  • Working knowledge of business process and system development
  • Excellent verbal & written communication skills
  • Strong analytical, organizational & time management skills
  • Helps ensure issues are identified, tracked, reported on, and resolved
  • Understanding of Agile Development Methodology
  • Works with project team on impact analysis of requirement updates.
  • Supports change control and change management activities
  • Experience dealing with external vendors
  • Experience setting up test scenarios
  • Demonstrated ability to perform well and remain organized under tight deadlines
  • Awareness of general advertising, marketing, media, TV and radio terminology and processes
  • Awareness of general business, CRM and IT strategy
  • MS Project and MS Visio a plus
  • Ability to speak, read and write in the English language
  • Knowledge of the web, internet, and FTP technology
  • Knowledge of technical solutions and troubleshooting techniques
  • Experience with Microsoft Word, Excel, Outlook, and PowerPoint


  • Travel as required by Director or Manager





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