Ivie & Associates is a full-service marketing solutions company that works with many of the world’s top customer service organizations. In short, we know marketing and advertising, and we’re comfortable remaining behind the scenes, working hand-in-hand with our clients with a can-do attitude to help them achieve their marketing goals. Acting as an extension of the client, we define our successes by their success, and we measure our accomplishments by their satisfaction. When you work with Ivie & Associates, you work with some of the biggest retailers in the U.S. and the world.
The primary role of the IT Support Technician is to possess an aptitude for managing/maintenance of office information technology resources, including troubleshooting, and asset documentation. He/she should have a working knowledge of industry standards, the Company’s business, and the ability to work with internal and external clients to establish/deliver on project objectives and schedules. Relies on limited experience and judgment to plan and accomplish goals.
Ivie & Associates expects that the IT Support Technician will act at all times to assure the highest level of ethics, professionalism and personal performance possible. He or she will work enthusiastically to meet or exceed all performance goals set by Ivie & Associates, and will contribute his or her utmost to assist Ivie & Associates in achieving its stated goals. Ivie & Associates, Inc. expects that all employees, including the IT Support Technician, to fully support Ivie’s position/relationship with its Clients.
The IT Support Technician is expected to:
Education and Experience
System Skills Required