Ivie & Associates is a full-service marketing solutions company that works with many of the world’s top customer service organizations. In short, we know marketing and advertising, and we’re comfortable remaining behind the scenes, working hand-in-hand with our clients with a can-do attitude to help them achieve their marketing goals. Acting as an extension of the client, we define our successes by their success, and we measure our accomplishments by their satisfaction. When you work with Ivie & Associates, you work with some of the biggest retailers in the U.S. and the world.
Graphic Image, an Ivie Company, is a first-rate print and fulfillment company that specializes in the efficient production, storage, and fulfillment of operational and promotional marketing materials for the country's largest retailers.
The primary role of the Fulfillment Coordinator (FC) is to manage the inventory items and products that make up the company’s fulfillment program it manages for several of its clients. In this role, the FC will be responsible for understanding the products that make up each client’s fulfillment program, creating and maintaining them within the company’s warehouse management software, and coordinating the execution of client orders. The role contains elements of two functions:
The FC is expected to learn and maintain knowledge of all aspects of Graphic Image fulfillment services and help refine the process to ensure exceptional customer service and accountability.
Graphic Image expects that the FC will act at all times to assure the highest level of ethics, professionalism, and personal performance possible. He or she will work enthusiastically to meet or exceed all performance goals set by Graphic Image and will contribute his or her utmost to assist the company in achieving its stated goals. Graphic Image expects that all employees, including the FC, to fully support the company’s position/relationship with its Clients.
When required, the FC must meet with Ivie/Graphic Image Client Teams and/or directly with Clients and exhibit a sense of professionalism and urgency and exude a confidence in being a representative for his/her category.
Education and Experience